Role: Client Account Manager

Location: Home working with travel to site (Slough area)

Hours: Full-Time, 37.5hrs per week, Flexible Hours

Salary Range: £70,000 to £80,000 (depending on experience)

If you thrive in a direct, client-facing environment, then we have a fantastic and rare opportunity for you as a Client Account Manager. You’ll be responsible for overseeing and maintaining our excellent relationship with a long-standing customer — a leader in the UK’s confectionery industry.

You will nurture and continue to develop our relationship with this client, bringing your strong strategic and tactical skills to the fore. We need someone like you to help us continue to provide our customers with the level and quality of service we are noted for and work hard to maintai

About the role

You’ll be part of our supportive and collaborative team in Nottingham, which is made up of the Sector Project Manager, Project Managers and Engineers. You have what it takes to ensure a customer is satisfied with our solutions throughout our project lifecycles, including the skills to work with the customer to determine their needs and the best solutions available to them. You can work independently on these efforts, while also liaising closely with the various Actemium Automation project team members to help them understand their role in maintaining an effective and supportive customer relationship.

Main Responsibilities

• Develop and implement the strategy needed to continue to develop the relationship we have with the client, leading to a stronger partnership with increased activity and a clearer understanding of the potential opportunities going forwards.
• Are the primary liaison between the client and the Actemium Automation Nottingham team.
• Develop strong relationships with the client’s management and liaise with them to understand their needs for future solutions that can be provided by Actemium. You spend an average of two days per week working directly at the client’s site.
• Use Actemium’s CRM tool to capture and monitor opportunities and customer requests.
• Attend and contribute to Actemium’s quarterly client group meetings.
• ·Develop relationships with key Engineering, Procurement and Construction contractors (EPCs) who work with the client.

What you bring to the role

• Proven ability to develop, maintain and grow strong relationships with customers, suppliers, and colleagues.
• You can contribute to all aspects of sales activity for the sector, covering
• order bank management, customer management, surveying, and quoting.
• You have commercial awareness, demonstrated through your ability to examine, negotiate, and oversee contracts with both customers and subcontractors.
• You are a dynamic and proactive team player who strives to deliver high-quality work at the highest level of customer service.
• You can successfully coordinate and follow the results of multiple projects simultaneously, while working to demanding deadlines.
• You can demonstrate your understanding of the full project life cycle.
• You have experience in and understanding of system integration.
• You have commercial experience and with contract management.

Benefits Package

What we offer in return:

• Salary range will be £70k - £80k, depending on experience, plus standard benefits.
• Holidays – 25 days plus Bank holidays
• Health Shield – Employee assistance scheme
• Profit share scheme
• VINCI share scheme
• EV car purchase scheme (1-year length-of-service qualifying period)
• Company pension scheme (contributions matched up to 6%)
• Hybrid working options following completion of probationary period
• A positive, inclusive and collaborative work environment, with a culture that works to help everyone flourish and succeed.